Přeskoč úvod, vynechej závěr a přestaň mluvit, dokud není pozdě. Když voláš s přítelkyní nebo mluvíš s přáteli při večeři, můžeš klidně mluvit květnatě a zeširoka a ještě to prokládat vtipy, ale v práci bys měl mluvit stručně a bez okolků. Mám právní oddělení, které stojí spoustu peněz, ale chrání mě před právními spory. Přičemž od soudu je to pod most už jen kousek. Řekneš-li něco, aniž bys věděl, cos chtěl říct, a pokračuješ v mluvení i potom, cos to dopověděl, může díky tobě skončit obchodní firma u soudu nebo pod mostem. Obchodník by se měl při hovoru omezit pouze na strohá fakta. Kdysi jsem četl, že někteří lidé mluví proto, aby skryli své úmysly, ale ze zkušenosti můžu říct, že většina lidí spíš mluví, než myslí. Poverty talks, too, but nobody wants to hear what it has to say. Money talks - but not unless its owner has a loose tongue, and then its remarks are always offensive. Give most men a good listener and most women enough note-paper and they'll tell all they know. Say less than the other fellow and listen more than you talk for when a man's listening he isn't telling on himself and he's flattering the fellow who is. Remember, too, that it's easier to look wise than to talk wisdom. Of course, a light butter on either side of it doesn't do any harm if it's intended for a man who likes butter. The meat's always in the middle of the sandwich. Give fools the first and women the last word.
You've got to preach short sermons to catch sinners and deacons won't believe they need long ones themselves. Cut out the introduction and the peroration, and stop before you get to secondly. It's all right when you are calling on a girl or talking with friends after dinner to run a conversation like a Sunday-school excursion, with stops to pick flowers but in the office your sentences should be the shortest distance possible between periods.
I maintain a legal department here, and it costs a lot of money, but it's to keep me from going to law. They are:īeginning before you know what you want to say and keeping on after you have said it lands a merchant in a lawsuit or the poorhouse, and the first is a short cut to the second. I remember reading once that some fellows use language to conceal thought, but it's been my experience that a good many more use it instead of thought.Ī businessman's conversation should be regulated by fewer and simpler rules than any other function of the human animal.
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